Jason Hope, a Scottsdale Arizona businessman, futurist, and entrepreneur has written extensively on how the internet and our homes are moving rapidly towards the “internet of things” – a world where all the things in our homes, from appliances to toothbrushes, become smart and interconnected. Recently, he wrote about how the internet of things is also changing large global corporations like the airline industry.For safety, being able to incorporate all the parts of an airplane together and have them ‘communicate’ via real time data analysis and tracking with each other is a tremendous breakthrough. A highly connected airplane system allows maintenance schedules and equipment issues to be coordinated even before the plane touches the ground, and ensures that the necessary parts are ready to go, reducing delays and saving money.
Customer service is another avenue being revolutionized by technology. New beacons will one day be able to guide a lost passenger through an airport to the correct gate, give detailed directions on boarding information, and even point out wheelchairs. If your flight is delayed, it will inform you of which restaurants have the shortest wait times, and offer suggestions for a pre-flight meal. If you are traveling with a pet, the tech will allow you to watch over Fido and Fluffy from the cabin.One of the biggest concerns at an airport is lost luggage.
Emerging technology is designed to cut down on lost baggage and allow passengers to keep a close watch on their bags from check in until their final destination. A few airlines are already using it, but future tech may even allow the bags to find you and travel to the carousel where you are standing. Jason Hope info uses his business sense to help other businesses pinpoint the right mobile technology just as the airline industry is using these techniques to reshape how we fly. The “Internet of Things” is central to those mobile technologies, as he believes that is the cutting edge of our future.